![]() This paper studies fake reviews, their providers, characteristics, and how well they can be automatically detected. As a side effect, a market for fake, incentivized app reviews emerged with yet unclear consequences for developers, app users, and app store operators. Research also showed that positive feedback improves apps’ downloads and sales figures and thus their success. ![]() Research and recently also tool vendors have proposed analytics and data mining solutions to leverage this feedback to developers and analysts, e.g., for supporting release decisions. App stores include an increasing amount of user feedback in form of app ratings and reviews.
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